Frequently Asked Questions
House Cleaning Services
What services do you offer?
Do you offer additional services?
How much does your house cleaning service cost?
What forms of payment do you accept?
What is included in house cleaning services?
What is included in move in/out service?
Does someone have to be home during the cleaning?
Do you bring cleaning supplies & equipment?
Will you use products & equipment I supply?
Do I have to sign up for recurring service?
How much does recurring service cost?
Do I have the same cleaners/crew every visit?
What if I'm not satisfied?
Carpet Cleaning Services
What services do you offer?
Do you offer additional services?
Can you clean upholstery?
Is the HOST method as effective as other methods?
When is it safe to walk on the carpet & put furniture back?
Will there be product left behind in my carpeting?
What is the difference between stains & spots, and can they be removed?
Does the HOST method disinfect, sterilize, & sanitize carpet?
How much does your carpet cleaning service cost?
What forms of payment do you accept?
Does someone have to be home during the cleaning?
What if I'm not satisfied?
Policies & Procedures
1. Are you licensed, insured, and bonded?
2. Do you have a cancellation policy?
3. Customer Satisfaction Policy
